FAQs
No, all you need is an email address. We recommend that you register for an account so that you can start adding pieces to your Wishlist, however, you can place and track orders as a guest and sign up to a time that suits you. Please note, any orders placed under guest checkout will not show if you create an account at a later date.
Simply follow the 'Forgot your password?’ link on our Sign In page and enter your email address. You’ll then receive an email to reset your password.
Stay informed of new arrivals, best sellers and exclusive promotions by entering your email address at the bottom of our homepage. Email preferences can be easily managed under ‘My Account’.
Placing an order is easy at AutoPlusMart.com. Here’s how:
1-Choose a category or brand from the top navigation menu or search to explore a specific products.
2-Select the item and click ‘Add to Cart’. Once you have finished adding your items, proceed to checkout.
3-Sign in to your account if you have not done so already. If you do not have an account, simply proceed via guest checkout.
4-Enter your address and payment information to complete your order. Once your purchase is confirmed, it will be carefully prepared and shipped to you. We’ll keep you updated every step of the way.
Our friendly Customer Service Advisors are happy to assist you with placing your order over the phone.
As your purchase will be prepared quickly for dispatch, please contact our Customer Service Advisors as soon as possible to cancel or make changes to an order. Unfortunately, we are unable to add items to an existing order but we welcome you to place a new order for any additional pieces. Further information on canceling an order can be found in our Return & Refunds Policy.
Your order will be charged in BD.
We accept major cards like Visa and Mastercard.
We keep your personal data private and confidential and only give it out with your consent or if legally permitted to. For further details, please see the Allianceautoproducts.com Privacy Policy.
We aim to provide a fair opportunity to shop our most in-demand styles and as items are often limited, reservations are unavailable. As a result, adding an item in your cart or wishlist does not reserve it.
Our offering is curated from the best brands around the globe and we guarantee all items are authentic. Authenticity cards and serial numbers may not always be included with your item if the manufacturer has not supplied them.
Every order is unique so our shipping costs vary depending on the size, weight and destination of your chosen items. This information will appear at the checkout.
Once your order is confirmed, we will dispatch it on the same day. Delivery, Bahrain on the same day, GCC takes 7 business days, depending on your location. If you ordered from multiple times, please bear in mind that your items will arrive separately.
We will keep you updated with tracking information and estimated delivery date. You can also follow its journey by heading to 'My Orders' in your account, or if you opted for guest checkout you can track the status of your order here.
We offer a refund on any items sent back to us within 7 days of the delivery date.
Read more about our return policy here.
Refunds are issued via the original payment method and will normally appear within 10 business days, depending on the processing time of your payment provider. To ensure your refund is as quick as possible, please ensure all items meet the conditions of our Returns & Refunds Policy.
Due to the nature of customised orders, and the fact that they have been specially created for you, we will not be able to accept returns.